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MGT/312 Final Exam — Cross-Cultural Leadership

Management

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Questions (17)

Q1

A manager reads that Brazil scores high on collectivism and concludes a specific Brazilian analyst will prefer team recognition over individual bonuses. The reasoning error is:

MC1 pt
A. The ecological fallacy — applying a country-level mean to an individual despite substantial within-country variation
B. The individualistic fallacy — inferring a country score from one person
C. Imposed etic — applying a foreign category to a local setting
D. Reversal — idealizing the host culture over the home culture
Q2

GLOBE's most important structural innovation relative to Hofstede was:

MC1 pt
A. Measuring cultural practices ('As Is') separately from endorsed values ('Should Be'), which often correlate negatively
B. Surveying employees of a single multinational to control for corporate culture
C. Replacing quantitative measurement with emic ethnographic description
D. Reducing the number of measured dimensions from six to three
Q3

Which leadership attribute did GLOBE find to be UNIVERSALLY endorsed as contributing to effective leadership?

MC1 pt
A. Trustworthy
B. Risk-taking
C. Participative
D. Self-sacrificial
Q4

Of the four CQ factors, the one that most consistently predicts adjustment because it regulates the use of the others is:

MC1 pt
A. Metacognitive CQ
B. Cognitive CQ
C. Behavioral CQ
D. Motivational CQ
Q5

In Bennett's DMIS, the stage in which differences are acknowledged but trivialized beneath assumed universals — and which is the most common resting point for well-intentioned managers — is:

MC1 pt
A. Minimization
B. Acceptance
C. Adaptation
D. Denial
Q6

Hall's distinction between high-context and low-context communication most directly predicts differences in:

MC1 pt
A. How much meaning is carried by explicit words versus context, relationship, and silence
B. Whether status is achieved through accomplishment or ascribed by age and class
C. Whether people believe they control their environment or adapt to it
D. The degree to which unequal power distribution is accepted
Q7

Trompenaars' specific–diffuse dimension best explains which workplace phenomenon?

MC1 pt
A. Whether direct criticism of someone's work is experienced as bounded professional feedback or as a personal attack
B. Whether employees prefer detailed rules to ambiguous instructions
C. Whether a team schedules one task at a time or many simultaneously
D. Whether gratification of natural drives is permitted or restrained
Q8

A multinational staffs every senior subsidiary role with home-country nationals and exports headquarters procedures unchanged. In Perlmutter's typology this is a(n):

MC1 pt
A. Ethnocentric orientation, which predictably blocks local advancement and imports practices that may not work locally
B. Polycentric orientation, in which subsidiaries are run locally by locals
C. Geocentric orientation, selecting the best person regardless of nationality
D. Regiocentric orientation, managing staffing by region
Q9

Which best characterizes the empirical status of the U-curve of cultural adjustment?

MC1 pt
A. Useful descriptive vocabulary, but contested — the honeymoon phase is often absent and timing varies widely across individuals
B. A precisely validated timeline suitable for scheduling expatriate support
C. Fully refuted and abandoned by researchers
D. Applicable only to short business trips rather than long assignments
Q10

Under Donaldson's framework, a practice that violates basic human dignity is best classified as:

MC1 pt
A. A hypernorm violation, which local custom cannot legitimately override
B. Moral free space, where local practice deserves deference
C. A facilitating payment permitted under narrow FCPA provisions
D. An emic category that outsiders cannot evaluate
Q11

Which conditions convert cultural diversity on a team into higher performance rather than higher coordination cost? (Select all that apply.)

Multi2 pts
A. A superordinate goal that subordinates subgroup identity
B. Explicit process norms, since diverse teams share no unstated defaults
C. Deliberately built psychological safety across power distance and language differences
D. Sufficient time, since diverse teams often underperform early and outperform later
E. Cross-cutting rather than aligned demographic attributes, which weakens faultlines
F. Maximizing the number of nationalities represented, which raises performance directly
Q12

Which are accurate statements about the FCPA and UK Bribery Act? (Select all that apply.)

Multi2 pts
A. The FCPA imposes books-and-records and internal-controls requirements separate from the anti-bribery provision
B. Third-party agents can create liability, and willful blindness is treated as knowledge
C. The UK Bribery Act covers commercial private-to-private bribery, not only foreign officials
D. The UK Act's corporate 'failure to prevent' offense is defended by showing adequate procedures
E. Both statutes contain broad, well-settled exceptions for facilitating payments
Q13

A colleague argues that cultural frameworks like Hofstede's are 'just stereotyping with numbers.' Evaluate this claim. Explain what is legitimate in the criticism, what it gets wrong, and how a framework should properly be used in managerial decision-making.

Text5 pts
Q14

You are appointed to lead a newly formed virtual team spanning three continents, with members from high and low power distance and high and low context cultures. Design your first ninety days. Justify each major choice using specific concepts from the course.

Text6 pts
Q15

Compare Hofstede's framework with the GLOBE study on methodology, treatment of leadership, and practical usefulness to a working manager. Defend a judgment about which is more useful and for what purpose.

Text5 pts
Q16

Your highest-performing country manager reports that securing a required operating permit will take eighteen months without an unofficial payment, or three weeks with one. Competitors reportedly pay. Analyze this using Donaldson's framework and the relevant legal exposure, state what you would do, and explain how you would communicate the decision to preserve the relationship.

Text6 pts
Q17

Explain why expatriate repatriation has high attrition, and design a repatriation program that addresses each cause you identify.

Text4 pts

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